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FAQ
Frequently Asked Questions
Additional information can be found here.
 Q: How do I get my Campus ID?
Q: What are the benefits of Campus Cash?
Q: What is the difference between flex dollars and Campus Cash?
Q: Where can I make deposits to my Campus Cash account?
Q: What costs are associated with the card?
Q: I lost my Campus ID Card. What are my options?
Q: I lost my card and got a new one, then I lost the new one but found the old one. Can I still use it?
Q: Can I lend my Campus ID card to a friend?
Q: I attended orientation but forgot to pickup my Campus ID Card. What do I do?
Q: How do I link my Campus ID Card to and Independent Bank checking account?
Q: How do I get my Campus ID?
A: New freshman and transfer students who have enrolled in classes will receive their Campus ID card the day of orientation. Students who are not attending an orientation can pick up their ID card in the Campus ID Office once the semester begins. Students attending classes outside of CMU's main campus will receive an ID card through the office of Off Campus Programs.
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Q: What are the benefits of Campus Cash?
A: -Provides a safe and convenient way to purchase goods and services on campus.
-Safer than cash. If cash is lost, it is gone. If an ID card is lost, funds in the account can be suspended.
-Parents can enjoy piece of mind that funds given to attending son or daughter will be used on campus for university related expenses.
-Does not reset at the end of the semester or academic year.
-Balances and usage history can be viewed at www.cmucampusid.com
-There is no minimum or maximum deposit.
-Upon separation from the university (such as graduation or transfer) remaining funds can be refunded.
-Learn to Budget – Campus Cash is prepaid so your child cannot go into debt. Using Campus Cash is a stepping stone to learning financial responsibility.
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Q: What is the difference between flex dollars and Campus Cash?
A: Flex dollars are part of your meal plan and are used for food and goods purchases at residential restaurants and dining services run retail locations. Depending on your meal plan flex will clear out at the end of the semester or academic year.
Campus Cash can be used for food and goods purchases at residential restaurants and dining services run retail locations as well as laundry, U-Lanes Bowling and A-Wall Rock Climbing Wall on campus. Campus Cash does NOT clear out or reset. So funds will carry over from semester to semester and year to year. It is best used for university related expenses.
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Q: Where can I make deposits to my Campus Cash account?
A: Deposits can be made in three different ways:
1) Online via credit card or charging to your student account.
2) Any Account Management Center (AMC) throughout campus.
3) In person at the Campus ID Office. We accept cash, check, money order, credit card or charge to student account.
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Q: What costs are associated with the card?
A: Your First Campus ID card is free. There is a $20 fee for replacing a lost, stolen or damaged ID card.
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Q: I lost my Campus ID Card. What are my options?
A: Click on the Lost/Stolen link under the Personalize menu on the right side of your screen to report your card lost or stolen. Your card will be suspended until you notify our office further. If you are unable to locate your card, your options are as follows:
* Purchase a replacement ID card for $20
* Purchase a temporary ID card for $2
A temporary card is valid for seven days and must be returned to the Campus ID Office. Once a replacement ID card is purchased, the lost/stolen or damaged ID card cannot be reactivated.
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Q: I lost my card and got a new one, then I lost the new one but found the old one. Can I still use it?
A: No. For security we remove all old cards from our system. If you cannot find the replacement card you will need to purchase another replacement.
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Q: Can I lend my Campus ID card to a friend?
A: No. Your Campus ID card is strictly for your use ONLY. Your ID card will be confiscated and a $25 fine will be issued for allowing others to use your Campus ID card.
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Q: I attended orientation but forgot to pickup my Campus ID Card. What do I do?
A: No need to worry. During your next visit to campus stop by the Campus ID office at 205 Bovee University Center and pick it up.
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Q: How do I link my Campus ID Card to and Independent Bank checking account?
A: Please see a representative at the Independent Bank branch in the Bovee University Center and they will be happy to create the link for you.
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